This elegant pendant light features a cognac-colored glass shade combined with black iron, adding a warm industrial touch to your space. Perfect for kitchens, bars, or dining rooms, it brings both style and functionality to your lighting needs.

• Material: Iron, glass
• Shade Color: Cognac glass
• Light Source: E27-E26 Edison bulb
• Voltage: 90-260V
• Wattage: 5-10W
• Dimensions:  (Available in multiple Options)
• Installation Method: Ceiling Mounted
• Application: Dining room, kitchen, bar

Welcome to Lumivo Decor! Our shipping policy is designed to provide you with a clear understanding of how we process and deliver your orders.

Order Processing:

• Orders are typically processed within 1-3 business days after payment confirmation.

Shipping Duration:

• Standard shipping takes approximately 2-4 weeks. 

Address Accuracy:

• Please ensure that your shipping address is accurate and complete during checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.

Shipping Delays:

• While we make every effort to deliver your orders promptly, please understand that unforeseen circumstances such as extreme weather, natural disasters, or carrier delays may occasionally impact shipping times.

At Lumivo Decor, your satisfaction is our priority. If you have any questions or require further assistance regarding our shipping policy or your order, please do not hesitate to contact us. 

LumiVo Decor Return, Refund, and Exchange Policy

We want you to love every item you buy from LumiVo Decor. If you’re not satisfied, no worries – we offer easy returns, refunds, and exchanges within 30 days of delivery. Here’s what you need to know:

Refunds & Exchanges

Eligibility: To be eligible for a refund or exchange, contact us within 30 days of receiving your order at support@lumivodecor.com.

Damaged Items: Please include pictures of any damaged items. Upon receipt and inspection, we will either send a replacement (if available) or provide a full refund of the purchase price if a replacement is not available.

Lost or Stolen Packages

LumiVo Decor is not responsible for lost or stolen packages confirmed as delivered to the address entered for an order. Upon inquiry, we will confirm delivery details (address provided, date of delivery, tracking, and carrier information) for customers to investigate with the shipping carrier.

Return Eligibility

Return Window: Initiate your return within 30 days of receiving your item.

Condition: Items must be unused, in their original packaging, with all parts included.

Non-Returnable: Custom items, clearance items, and any item missing parts or damaged outside of our responsibility.

Refund Process

Once we receive and inspect your return, we’ll notify you about your refund status. Approved refunds will be processed to the original payment method. For credit card refunds, please allow up to one billing cycle for the funds to appear.

Damages or Defects

Please inspect items upon arrival and report any issues (e.g., missing parts or damages) within 48 hours, along with photos for quick resolution.

Return Shipping

If you’re returning due to quality issues, we cover the return shipping. For all other returns, customers are responsible for return shipping costs.

EU 14-Day Cooling-Off Period

EU customers have the right to cancel within 14 days of delivery, provided items are unused and in original packaging.

For any assistance, please email us at support@lumivodecor.com. We’re here to make your return process as smooth as possible!